Farmer Relations Manager

Midwest Dairy™ (Midwest Dairy) is a non-profit organization financed and directed by the dairy farmers in ten states – Arkansas, Illinois, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota and eastern Oklahoma. The mission of the Association is to implement programs that help increase sales and demand for dairy products and dairy ingredients. The goal is to help improve the economic well-being of Midwest dairy farmers.

Midwest Dairy is seeking candidates for a full-time Farmer Relations Manager focusing on work for the American Dairy Association of the Midwest. This position is responsible for planning, implementing and evaluating ADA of the Midwest and Midwest Dairy strategic plan priorities. Emphasis on food service/concession business operations that advance consumer demand for dairy.

A Bachelor’s Degree in Restaurant Management, Food Service Management, Hospitality Management, Marketing or Business and a minimum of 5 years work experience in related fields or a combination of food service related education and experience providing equivalent knowledge is preferred.

The preferred location for this position would be in the St. Paul office. Competitive wages and benefits are offered. Send resume and cover letter through the form below or by email to by Monday, May 6th.

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  • Accepted file types: pdf, doc, docx.

Key Result Areas

A. Develop, refine and implement the ADA of the Midwest dairy concession operation strategy in the Business Unit. – 60%

  1. Prepare, manage and implement comprehensive Minnesota State Fair business plan for Midwest Dairy operations.
  2. Adhere and maintain the food safety, worker safety, and profit objectives while implementing dairy experience strategies.
  3. Coordinate and implement a successful Minnesota and South Dakota malt wagon business plan.
    Manage relationships with local ADA organizations.

B. Lead, plan and implement Midwest Dairy strategic priorities and DMI Unified Business Plan in the Business Unit (BU). Evaluate results and offer input to strategies. – 15%

  1. Collaborate with BU-East to develop and implement tactics to achieve priorities provided by the Strategic Leadership Team utilizing expertise and knowledge of dairy farmers.
  2. Evaluate the sustainability of projects that optimize organization strategies.
  3. Collaborate with BU-East and Strategic Leadership Team to evaluate results and offer input on strategies.
  4. Promote and leverage resources and services available to farmers from Midwest Dairy.

C. Establish and manage relationships with dairy farmers and the broader dairy community to grow leaders, build support of checkoff, and reach consumers. – 15%

  1. Develop positive relationships, seek opportunities to influence, customize information and provide resources with partners and thought leaders to ensure strategic initiatives are met.
  2. Contribute information, develop presentations, attend and present at identified Midwest Dairy board, staff, industry meetings, farmer trainings and events as requested.
  3. Implement leadership development opportunities within the BU-East to achieve strategic initiatives.
  4. Collaborate with other program staff to provide meaningful information to Division Board members.
  5. Ensure the up to date administration of farmer and non-farmer lists in the CRM database.
  6. Assist in new board member onboarding functions.

D. Participate in planning, evaluating and budget process of the Business Unit. – 10%

  1. Assist in the development of the BU-East budget.
  2. Develop, manage and monitor budgets to assure effective use of financial resources.
  3. Collaborate with other staff to identify meaningful and effective ways to enhance farmer relations efforts.
  4. Contribute to team philosophy and team-driven communications programs for Midwest Dairy.

Essential Functions are defined as those functions that an individual who holds or desires the position must be able to perform unaided or with reasonable accommodation. Functions may be considered essential if:

  1. the position exists for performance of the function
  2. a limited number of employees can perform the function, and it, therefore cannot be reassigned; or
  3. the function is specialized and requires certain expertise to perform it.

Job Specifications

Knowledge, Skills and Abilities


  1. Knowledge of food service operations, including P&L responsibility and personnel supervision.
  2. Knowledge of, or ability to learn, food safety and handling procedures.
  3. Knowledge of the history, mission, strategies, goals, and systems of the organization.
  4. Knowledge of public relations and marketing approaches to effectively convey intended messages to targeted audiences.
  5. Knowledge of issues management and crisis communications principles and guidelines.
  6. Knowledge of the dairy industry, from farm to food, with emphasis on the values and science regarding on-farm production practices including animal care, milk safety and quality, natural resources and sustainability.


  1. Skill of project management, delivering against objectives, budget and time while effectively managing resources.
  2. Skill of problem solving by determining and evaluating alternatives that would correct a situation.
  3. Skill of excellent interpersonal skills to develop relationships with partners and thought leaders.
  4. Skill in oral and written communications.
  5. Skill in use of computer programs such as Microsoft Word, Excel, PowerPoint, Skype and database software.
  6. Skill in operating video, audio and PowerPoint equipment to conduct presentations.


  1. Ability to think creatively and generate unique ideas/concepts from one’s own thought, imagination or experiences.
  2. Ability to make decisions by selecting a course of action while considering appropriate variables.
  3. Ability to collaborate with others including program staff, board members and industry leaders to arrive at a conclusion utilizing compromise, persuasion, rationale, and diplomacy.
  4. Ability to work cooperatively and collaboratively with a team of individuals to make the group successful and effective.
  5. Ability to present both self and ideas, orally and in writing, using knowledge and the perspective of the audience so that they understand and accept the ideas/information as credible.
  6. Ability to identify and establish program budgets for a given period of time by projecting needs and estimating expenses; ability to take corrective action when results differ significantly from plan.
  7. Ability to seek out industry and consumer trends and other available information to develop tactics and programs that will effectively promote increased consumption of dairy products and positively enhance consumer understanding of dairy farm production practices.
  8. Ability to give attention to detail.
  9. Ability to educate and impart knowledge about the benefits and value of dairy farm production practices.
  10. Ability to coordinate multiple tasks.
  11. Ability to travel on a regular basis with occasional overnight stays.

Physical Demands
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and finger, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop and kneel. Vision abilities required by this job include close vision.

Work Environment
While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

While performing the duties of this job, the employee is working in an office/home office environment. The noise level in the work environment is quiet to moderate.